Privacy policy

Demali&RiverCo LLC | Privacy Policy

Effective Date: December 29, 2025

At Demali&RiverCo LLC, we respect your privacy and are committed to protecting the personal information of our clients. This Privacy Policy describes how we collect, use, and protect your information when you visit or make a purchase from demaliandriver.co (the “Site”).

1. INFORMATION WE COLLECT

To provide a bespoke luxury experience and ensure the security of high-value transactions, we collect the following:

  • Order Information: Name, billing/shipping address, payment information (processed securely through Shopify), email address, and phone number.
  • Bespoke, GIA & Studio Records: For custom jewelry sourcing, grillz, and repairs, we may collect and store digital signatures, design approvals, GIA certification records, and dental models or watch-specific data required to perform technical services.
  • Device Information: Web browser version, IP address, time zone, and cookie information to optimize your experience.

2. HOW WE USE YOUR INFORMATION

We use the information we collect to:

  • Fulfill orders and process payments.
  • Source specific stones and materials from our 2nd and 3rd-party global wholesale partners.
  • Communicate with you regarding design approvals, quality-check photos, dental fitment, and repair updates.
  • Screen orders for potential risk or fraud to protect both the boutique and the client.
  • Provide marketing updates regarding our exclusive collections (only if you have opted in).

3. SHARING YOUR PERSONAL INFORMATION

We do not sell your personal information. We only share data with trusted service providers necessary to fulfill our contract with you:

  • Shopify: Our primary e-commerce processor.
  • Global Sourcing, GIA Labs & Master Jewelers: We share only necessary project data with our vetted 3rd-party jewelers, GIA-certified laboratories (for stone grading), and international stone suppliers to authenticate and complete your bespoke order.
  • Legal Compliance: We may share information to comply with applicable laws, respond to a subpoena, or otherwise protect our rights as an LLC.

4. COOKIES & TRACKING

We use "cookies" to remember your preferences and analyze site traffic. This allows demaliandriver.co to load accurately for you. You can manage cookies through your browser settings.

5. DATA RETENTION & SECURITY

We maintain your Order Information for our records unless and until you ask us to delete this information. Because we handle high-value fine jewelry and GIA-certified minerals, we utilize industry-standard encryption to protect your data during the checkout and design approval process.

6. MINORS

The Site is not intended for individuals under the age of 18. We do not intentionally collect personal information from children.

7. YOUR RIGHTS

You have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. To exercise these rights, please contact us at the email below.

8. CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us:

Demali&RiverCo LLC Email: info.demaliandriverco@gmail.com

Mailing Address: 2807 Allen St #2294, Dallas, TX 75204, United States